1how quickly can I get my item? 2is there anywhere you don't ship? 3i have to pay tax, right? how is this calculated? 4is my purchase insured?
1how quickly can i get my item?
We know you want your alexanderwang item FAST. That’s why we offer a variety of shipping options.
|standard (US)||Delivery in 3–6 working days
|standard (CA)||Delivery in 3–6 working days
|express (US)||Delivery in 2–4 working days
|next day (US)||Delivery is guaranteed on the next business day for orders placed on weekdays before 2pm EST
|DHL Express (rest of world)||Delivery in 3–6 working days
cost varies by country
All US and Canadian orders are fulfilled from our New Jersey warehouse by UPS. You will receive an e-mail containing your Tracking Number once your package has been shipped. Kindly note that delivery to Alaska, Hawaii, and some rural destinations may take up to 7 business days from the time of dispatch. Outgoing packages over $500 will require a direct signature
All international orders are fulfilled from our Hong Kong warehouse. You will receive an e-mail containing your Tracking Number once your package has been shipped.
If you are located in China or Hong Kong, your order will be shipped via SF Express.
If you are located in any other country, your order will be shipped via DHL Express.
2is there anywhere you don't ship?
we'd love to ship everywhere but at this time, we are unable to ship orders to General Delivery, P.O. Boxes, APO, FPO and U.S. Territories. If you do not see your country listed in the country selector, we do not ship there. Orders made to any of these addresses will be canceled.
The delivery address of your order must match the country site in which you place your order. Orders made from a different country site than the delivery address will be automatically canceled.
3 i have to pay tax, right? how is this calculated?
no one likes tax but you gotta pay it. Sales Tax is applied to your order in accordance with individual state and local regulations if your shipping address is in a State where retail stores, company establishments or one of our partners are located.
Purchasing on Alexander Wang is reserved for end consumers. Our prices are inclusive of VAT.
Please note: once the order has been confirmed, there is typically no way to modify the details you have entered.
All orders shipped to the below countries are sent on a DDP (Delivery Duties Paid) basis, meaning all import taxes and duties are included in the final price. Hence, your order will not be subject to any additional charges.
|France||New Zealand||United States|
If your order is being shipped to a country that is not in the table above, you may be subject to import fees and duties upon delivery.
4 is my purchase insured?
we get that accidents happen, that's why Alexander Wang insures each purchase during time in transit until it is delivered to you.