We recommend that you treat this item with care as natural wear can occur. When not in use, store this item in the protective dust bag received with purchase in a cool, dry place. Color grain variations are characteristics of natural leathers and make each item unique. Tonal changes, incidental marks and texture variations should not be considered imperfections. To care for and extend the life of your purchase, prevent exposure to direct light, heat and humidity. Avoid contact with water, cosmetics and any oil-based substances. Care should be taken when in contact with light colored garments or surfaces to prevent color transfer. Professional leather cleaning is recommended.
Alexander Wang handbags from authorized retailers are guaranteed against defects in materials and workmanship for one year from the date of purchase. It is rare that we experience problems, but we are committed to providing the highest quality of customer service by helping resolve this issue.
In the event you experience any issues, please bring the product back to the original authorized retailer with proof of purchase for repair.
This warranty does not cover standard wear and tear or theft. Alexander Wang does not provide repair service or replacement for products purchased from off-price retailers. Purchases from unauthorized retailers are also excluded from this warranty.
In the Product Page of pre-order items you will also find their expected shipping date.
If your order includes both products that are already in stock and pre-order items, the products will be shipped at two different times, but you will only be charged once for delivery. If you purchase more than one pre-order item with different expected shipping dates, the products will be sent all together on the latest expected date.
You will receive a confirmation e-mail as soon as we ship your parcel.
In order to save your credit card details, an amount of 1 USD could be authorized at the moment of the pre-order. The total amount of your order will be charged at the time of shipping. Pre-order products cannot be paid in cash on delivery.
Click on the photo of the product you are interested in to see it in more detail.
We are unable to offer a price adjustment on items originally purchased in a sale or on any special promotion items that are temporarily reduced in price. Once an item has been purchased at a discounted sale price, no price adjustment will be offered should the item be further marked-down.
We do not price match items placed on sale with another retailer or online store.