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ALEXANDER WANG products from authorized retailers are guaranteed against defects in materials and workmanship for one year from the date of purchase. In the event you experience any issues, please bring the product back to the original retailer for repair. If you are unable to attain assistance from the authorized retailer, please contact our customer care representatives by e-mail or telephone:
Call our toll-free number 855-AW1-8800 Monday through Friday, from 9 a.m. to 5 p.m. EST. If you call from a cell phone, standard airtime rates will apply.
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A Customer Care representative will be glad to assist you Monday through Friday excluding holidays, from 9 a.m. to 5 p.m. EST.